Thank you for visiting and shopping at Martezza.co.uk
Following are the terms and conditions that constitute our Shipping Policy.
Martezza.co.uk sells and ships goods within Wales, England and Scotland only.
All orders are processed within 2-3 working days. Orders are not shipped or delivered on weekends or holidays. Orders for items out of stock are considered as special orders and will be processed within a different timeframe, of which we will inform you about via email.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Estimated delivery time
Standard pallet delivery
2 working days
Standard parcel delivery (courier)
2 working days
You will receive a Shipment Confirmation email once your order has shipped. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Martezza.co.uk is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
We currently do not ship outside England, Scotland and Wales.
Our Returns & Refund Policy provides detailed information about options and procedures for returning your order.