Shipping Policy

Thank you for visiting and shopping at Martezza.co.uk

Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Martezza.co.uk sells and ships goods within Wales, England and Scotland only.

Shipment processing time

All orders are processed within 2-3 working days. Orders are not shipped or delivered on weekends or holidays. Orders for items out of stock are considered as special orders and will be processed within a different timeframe, of which we will inform you about via email.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Shipment method

Estimated delivery time

Standard pallet delivery

2 working days

Standard parcel delivery (courier)

2 working days


Shipment confirmation

You will receive a Shipment Confirmation email once your order has shipped. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Martezza.co.uk is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside England, Scotland and Wales.

 

Returns Policy

Our Returns & Refund Policy provides detailed information about options and procedures for returning your order.